Audience and language · Belgium
A translated page should lead to an understandable next step.
Start with the people using the service and the task they need to complete.
Decide what needs a version
Choose languages from the actual audience and service. Identify pages, forms, account tasks, emails and support routes that need review. Important regional or business differences need an approved reason.
Keep meaning and behavior aligned
Compare the service description, eligibility, prices, data choices, errors and next actions. Track who reviews a source change and who updates each related version.
Try the full task
Test navigation and language switching, mobile and keyboard use, submission errors, confirmation and help. A language label alone does not show that a journey works.
Qualified reviewers decide applicable requirements. Read planning questions, data and official starting points.