Who needs the service?
Name the role, region or location context, language, device, accessibility needs, task, current barrier, and support route.
Commission brief
You do not need a complete multilingual specification. A useful first brief identifies one person, language journey, current system, meaningful variation, decision owner, and proof that the service improved.
Name the role, region or location context, language, device, accessibility needs, task, current barrier, and support route.
Describe language, content, eligibility, data, commerce, workflow, authority, or support differences and the evidence behind each one.
List source content, identity, account, case record, operations, providers, analytics, publishing, monitoring, and release behavior that may be shared.
Identify source author, adapter or translator, factual reviewer, professional reviewer, publisher, freshness owner, and customer support.
Note live sites, CMS or source, tools, data, integrations, provider accounts, access, active experiments, constraints, and protected production behavior.
Include representative users, languages, devices, roles, data choices, payment states, failures, parity, monitoring, handoff, and rollback.
Contact the atelier
Keep passwords, private keys, card data, government identifiers, confidential records, and production exports out of ordinary email. A safer exchange route can be agreed if discovery requires sensitive material.